Themes

Influences on participation in learning

Experiences of learning

Technology and learning

» Themes/Technology and learning/IT Courses/Experiences of IT courses

Teaching Methods

There were several different methods used to learn IT skills.  As can be seen in the table below, the most popular involved using handouts/textbooks, demonstration by the tutor, or a mixture of both.

Learners explained what they liked and disliked about the two main methods.

Using Handouts or Textbooks- Learners liked the fact that they could work at their own pace, and not have to worry about getting left behind if they were slower than others, or if they missed a class.  They also appreciated the fact that they could use the handouts to check back on earlier things they had learnt, or just to practice outside of the classroom.  People emphasised that they needed support from the tutor if they got stuck, and so it was important that there was a tutor available for them.

People found it difficult if they had to wait long periods for support from the tutor, for example if there was a high student to tutor ratio, or lots of people getting stuck.  The quality of the handout was also important, as if things weren't clearly explained, then more people would need to seek help from the tutor.  Lastly, some people found that this way of learning did not suit them, as they wanted more active input from the tutor, showing them things, and then setting them tasks.

Demonstration by the Tutor- Those who learnt in this way also liked the fact that they could work at their own pace following demonstrations, and that they could get help from the tutor when necessary.  This group highlighted the qualities of the tutor more than those who followed handouts, perhaps because they were more important as the tutor was having more input.  People thought it was important that the tutor was a good communicator, knowledgeable, patient, enthusiastic and friendly.

The only issue raised with this type of teaching was again when the tutors took a long time to be able to get to people who needed help, or when people did not get on with their tutor.